These terms and conditions outline the rules and regulations for the use of Natierra’s Website.
Jump to shipping terms
Welcome to natierra.com. The website is operated by Natierra.
By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Natierra’s website if you do not accept all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of the United States and the State of California, without reference to their rules regarding conflicts of law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Unless otherwise stated, Natierra and/or it’s licensors own the intellectual property rights for all material on Natierra. All intellectual property rights are reserved. You may view and/or print pages from https://www.natierra.com for your own personal use subject to restrictions set in these terms and conditions.
You must not:
- Republish material from https://www.natierra.com
- Sell, rent or sub-license material from https://www.natierra.com
- Reproduce, duplicate or copy material from https://www.natierra.com
Redistribute content from Natierra (unless content is specifically made for redistribution).
- This Agreement shall begin on the date hereof.
- Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material and data (‘Comments’) in areas of the website. Natierra does not screen, edit, publish or review Comments prior to their appearance on the website and Comments do not reflect the views or opinions ofNatierra, its agents or affiliates. Comments reflect the view and opinion of the person who posts such view or opinion. To the extent permitted by applicable laws Natierra shall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
- Natierra reserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions.
- You warrant and represent that:
- You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
- The Comments do not infringe any intellectual property right, including without limitation copyright, patent or trademark, or other proprietary right of any third party;
- The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material or material which is an invasion of privacy
- The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
- You hereby grant to Natierra a non-exclusive royalty-free license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
Hyperlinking to our Content
- The following organizations may link to our Web site without prior written approval:
- Government agencies;
- Search engines;
- News organizations;
- Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and
- Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
- These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
- We may consider and approve in our sole discretion other link requests from the following types of organizations:
- commonly-known consumer and/or business information sources such as Chambers of Commerce, American Automobile Association, AARP and Consumers Union;
- dot.com community sites;
- associations or other groups representing charities, including charity giving sites,
- online directory distributors;
- internet portals;
- accounting, law and consulting firms whose primary clients are businesses; and
- educational institutions and trade associations.
We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of Natierra; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.
These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party’s site.
If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by contacting us via email or support form. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.
Approved organizations may hyperlink to our Web site as follows:
- By use of our corporate name; or
- By use of the uniform resource locator (Web address) being linked to; or
- By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party’s site.
No use of Natierra’s logo or other artwork will be allowed for linking absent a trademark license agreement.
Website Content Ownership and Use
The website and its contents, which include text, graphics, photographs, illustrations, audio, data, code, video, trademarks, taglines, slogans, trade names and any other materials made accessible through the website (collectively, the “Materials”), are owned or controlled by Natierra or the party otherwise credited as the owner of such Materials. Your use of the website does not grant you ownership of the website or any of the Materials. Expect as expressly stated herein, none of the Materials may be copied, distributed, downloaded, reproduced, republished or transmitted in any form or by any means without prior written permission of authorized personnel of Natierra. You may not use data-mining, bots or any other techniques to extract information from the website.
Restrictions of Content Use
You may use the website and the Materials for personal, noncommercial uses only, provided that you maintain all copyright and other notices contained therein. Any promotional distribution, publication or other exploitation of the website or any of the Materials is strictly prohibited unless you have received prior written permission from authorized personnel of Natierra. Other than as expressly allowed herein, you may not download, post, display, copy, publish, distribute, transmit, create derivative work from, sell, or otherwise exploit the website or any of the Materials. You further agree that you may not alter, remove, edit, delete, or change the meaning, appearance, or repurpose any of the Materials, including, without limitation, the alteration or removal of any trademark, trade names, service marks, or any other proprietary content. You acknowledge that you do not acquire any ownership rights by downloading any copyrighted material made available on or accessed through the website. You hereby covenant and agree that your use of the website and any permitted use of Materials shall not infringe any rights of any third parties.
Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.
Reservation of Rights
We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.
Removal of links from our website
If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.
Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.
We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
We strive to ensure that the information we provide on our website is accurate, complete, and current. However, there may be occurrences when information about a product contains inaccurate or incomplete data, including data about our product ingredients and product availability. Natierra makes no guarantee that information on the website is error-free, complete or current. We reserve the right to correct and/or update the content on the website at any time without notice.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:
- limit or exclude our or your liability for death or personal injury resulting from negligence;
- limit or exclude our or your liability for fraud or fraudulent misrepresentation;
- limit any of our or your liabilities in any way that is not permitted under applicable law; or
- exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
The content on the website is provided for informational purposes only. We do not provide medical advice regarding the diagnosis, prevention, mitigation or treatment of any condition, circumstances or disease, nor do we recommend or endorse any specific tests, physicals, products, opinions, or any other information that may be mentioned on the website. The website content is not intended to be a substitute for professional medical advice regarding the diagnosis, prevention, mitigation or treatment of any condition. Never disregard professional medical advice, or delay in seeking such advice, on account of something have you have read on the website. If you think you may have a medical emergency, call 911 and your doctor immediately.
Return Policy for Online E-commerce Purchases
If you are unsatisfied with your order, we will gladly accept your timely return of any unused, or defective merchandise for a full refund of the original purchase price, credited back to the credit card that was used to purchase the item(s). Returned merchandise should include the original packaging and be in the same condition as when it was received. Used merchandise cannot be returned unless defective. We reserve the right to deny returns of orders placed longer than 30 days from the shipped date.
Store Purchase Returns
For store bought items, you can bring your receipt and your returnable item(s) to the store where you purchased it for a full refund on defective or unused merchandise.
Natierra ships online orders to addresses only in the continental United States. We do not currently ship to Alaska and Hawaii. Orders placed Monday through Thursday usually are processed and shipped the next business day. Orders placed on Friday after 2:00 PM PST will be processed the following Monday. Orders placed on Saturday and Sunday will not start processing until Monday.
Please be aware that orders placed around holidays may have longer processing time that usual. Holidays include:
Monday May 28th – Memorial Day
Wednesday July 4th – Independence Day
Monday September 3rd – Labor Day
Thursday November 22nd – Thanksgiving
Tuesday Dec 25th – Christmas
Tuesday January 1st – New Year
Monday February 19th – President’s Day
Friday March 30th – Good Friday
Friday Nov 23rd – day after Thanksgiving
Monday Dec 24th – Day before Christmas
Monday Dec 31st – Day before NY
Next Day Shipping
The Next Day Shipping option only applies to the amount of time it takes our carriers to deliver packages. Processing time to package the item(s) will remain the same.
Effective date November 1, 2017